Owner Help Centre
Contact Information
Monday to Friday 9am – 5pm
Saturday and Sunday – By appointment
After hours emergencies – 0447 733 608 – SMS ONLY
Email – holidays@getawaypm.com.au
Listing
List your property for holiday www.getawaypm.com.au/listyourproperty
Make contact with our expert team on 1300 131 129 Or via email holidays@getawaypm.com.au
Once we have a signed management agreement, professional photography will take place within 7 days.
Getaway Property Management employees are all experts in their field. We pride ourselves on providing training to all staff.
Your property manager will provide you with your own individual log in and password to our system. This will allow you to log in to our portal anytime to block out dates you would like to use the property. Using this system will ensure guests can not book at block out periods.
Listing
So much! Its very exciting. Owners can view all upcoming bookings, live availability, statement history, report maintenance, maintenance history, guest history.
Simply log into your owner portal and cancel your booking. This will open up the availability to prospective guests across all booking platforms.
You can advise your property management team via your owner portal OR via phone for emergencies 1300 131 129.
Accounting
Your nightly Tariff for all seasons will be agreed upon at time of listing.
Owners are paid once per month. We make the payment to owners once all trades and cleaning invoices have been accepted in the system by our accounts team. Owner payment should appear in your bank account within 10 business days after end of month.
Owner statements will be uploaded to your owner portal at this time.
If you are on our Exclusive OR Deluxe Management plan Getaway will manage all your cleaning invoices. You will see these both in your owner portal and on your end of month statement.
Listing
Yes, of course. Statements are uploaded to your owner portal and end of month. End of financial year reports are uploaded once roll over has occurred.
If you are on our Exclusive OR Deluxe Management plan, your property will be checked by a Getaway contractor OR team member.
All guests must report damage to our office within 24 hours of it occurring. Our team will contact you immediately if your property has been damaged in anyway.
We will then put in place the necessary plans to have the damages repaired and manage guest claims.
We make it easy.
Ready to leave the stress of managing your own holiday rental property behind? We believe letting your home shouldn’t be a second job, save more time for the things that matter.
List your Home.
Ready to leave the stress of managing your own holiday rental property behind? We believe letting your home shouldn’t be a second job.
