How are guest payments handled?

Difficulties around managing the financial end of short-stay accommodation are a common problem for homeowners going it alone in the short-stay accommodation industry.

With this in mind Getaway has removed the hassle – when guests book directly with Getaway, we collect the funds and pay the balance into your nominated account and provide a tax statement for your records.

This ensures you are paid promptly for each booking and removes the stress of collecting and chasing payments.

Getaway requires guests to pay in full within 60 days of a confirmed booking.

If guests secure bookings through one of our marketing partners payments are processed externally prior to being released to Getaway at which point we pay these funds directly into your account along with a tax statement for your records.